Our goal at the Iberia Airlines Chicago Office is to give every passenger the best possible service guaranteeing a seamless and enjoyable journey from beginning to end The office which is conveniently located helps with a variety of travel-related tasks such as making flight reservations changing tickets and amending itineraries all of which are customized to fit the individual plans of each traveler Additionally the Chicago Office responds to baggage-related questions helps with misplaced belongings and provides assistance for Iberia Plus the airline's loyalty program Travelers may enhance the value of every trip by using Iberia Plus to accrue Avios points redeem prizes and investigate upgrade alternatives The Chicago Office which is manned by amiable competent staff is open throughout regular business hours and prepared to respond to inquiries offer prompt flight status updates and handle special service requests.