Hello, my name is Jems Carl. I just flew with British Airways MAD Airways and had an excellent experience! The check-in process went smoothly, and the staff were polite and helpful. The aircraft arrived on time, and the cabin was clean and pleasant. I loved the variety of in-flight entertainment selections, as well as the complimentary snacks and drinks. The crew was attentive and ensured everyone's comfort throughout the ride. Overall, I had a good experience and will definitely choose British Airways again for future journeys.